Collections and Repossession Specialist

Company: LHH US
Location: Itasca
Posted on: February 18, 2026

Job Description:

Job Description Job Description LHH is looking for a & Repossession Specialist for a client in Itasca, IL. This is a contract role with benefits. Position Overview Seeking a motivated, experienced collections professional with strong skip tracing skills Responsible for managing collection-exhausted delinquency accounts through resolution Prepares repossession files and coordinates with repossession agents and Accounts Payable Owns all repossession-assigned accounts from start to resolution Ideal candidate is positive, focused, detail-oriented, and a strong team player Must be comfortable multitasking, negotiating, and managing time-sensitive priorities Commitment to Internal Control Establishes and maintains internal controls related to assigned functional responsibilities Essential Duties & Responsibilities Maintain sole responsibility for accounts from repo assignment through resolution Maximize recoveries through customer contact, skip tracing, and agency coordination Prepare and present account status reports to management upon request Issue door knockers and field assignments prior to repo assignment Assign and reassign accounts to repossession agencies based on recovery probability Coordinate with Collections, Asset Management, and Legal to resolve accounts efficiently Maintain complete documentation for transfer to Asset Management for remarketing Accurately document all customer and third-party interactions Recommend charge-offs, payment extensions, rewrites, or reschedules when appropriate Resolve and process all repossession-related invoices in a timely manner Key Performance Indicators (KPIs) Effective management of delinquent and troubled accounts Strong working relationships with repossession partners Decision-Making Authority Operates independently within established company policies Qualifications Working knowledge of MS Excel and MS Word preferred Bilingual in English and Spanish is a plus Core Competencies Excellent verbal and written communication skills Highly organized with strong attention to detail Ability to prioritize and manage multiple responsibilities Comfortable in a fast-paced, team-oriented environment Education & Experience 3 years of collections experience (commercial preferred) 1-2 years of credit experience preferred, not required College degree preferred, not required Tools & Equipment Personal computer, phone, copier, and standard office equipment Working Hours 40-45 hours per week; hours may vary and may include evenings Travel Occasional travel for industry seminars Physical Requirements Ability to operate office equipment with hand-eye coordination Light lifting of files and office supplies Ability to communicate clearly by phone and in person Ability to move between office locations as needed BENEFITS: o Personal Time Off (PTO) is offered on an accrual basis, 12 Paid Holidays, PTO and holiday hours are prorated based on hire date within the calendar year. o Paid Sick Leave o Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Pay Details: $30.00 per hour Search managed by: Jenny Ade Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate -privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Keywords: LHH US, Wheaton , Collections and Repossession Specialist, Accounting, Auditing , Itasca, Illinois