Pediatric Family Care Coordinator

Company: THE PLAYROOM INC and Mrs. Myers' Learning Lab
Location: Racine
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Professional Development Childcare Co-op Holiday Pay in addition to PTO 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Job Summary Looking for a dynamic role that keeps you on your toes? Meet the Family Care Coordinator! This superhero tackles any and all patient problems head-on, acting as the ultimate liaison between patients and the practice to keep those pesky issues from spreading. Your mission? Help patients and their families navigate their concerns by helping solve their problems and celebrate their successes! As the Family Care Coordinator, you'll juggle schedules like a pro, coordinating daily with therapists and families to ensure everything runs like a well-oiled machine. Regular meet-ups with therapists will be your norm, making sure their schedules are spot-on and they have all they need to work their magic.The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Your ultimate goal: create happy patients who are in the loop and have their problems solved. With stellar communication skills and top-notch control, you'll contain any confusion patients might stir up, ensuring smooth coordination between everyone involved. Ready to be the glue that holds it all together? Apply now and become the Family Care Coordinator extraordinaire! The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Responsibilities (with a Fun Twist): - Juggle internal and external staffing needs like a circus performer. - Play matchmaker by assigning clients to the perfect clinicians. - Master the art of cloud-based scheduling software (no rain, just efficiency). - Keep a magic list of on-call and backup staff for those last-minute "we need a hero" moments. - Be the town crier, keeping caregivers in the loop about any schedule updates or changes. - Keep managers and clients in the know about any schedule or staffing shake-ups. - Be a superhero sidekick in hiring, training, and managing new staff. - Lend a helping hand to the billing team with their documentation dilemmas. - Coordinate like a boss with physician offices to keep documents and services in sync Requirements for the Job (with a Twist!): - High school diploma or GED (because we need you to know your ABCs and 123s). - Previous experience in a medical or therapy clinic a plus or in a similar role (because practice makes perfect). - Organizational skills that would make Marie Kondo proud, with a keen eye for detail (nothing gets past you!). - Comfortable using medical records software, Google Drive, and other computer programs (youre basically a tech wizard). - Ability to multitask and prioritize like a pro (juggling flaming swords? No problem). - Excellent customer service and interpersonal skills (your charm is your superpower).High school diploma or GED

Keywords: THE PLAYROOM INC and Mrs. Myers' Learning Lab, Wheaton , Pediatric Family Care Coordinator, Administration, Clerical , Racine, Illinois