Immediate Hiring need! - Community Health Worker 2 Openings!

Company: DuPage County Health Department
Location: Wheaton
Posted on: July 31, 2022

Job Description:

JOB
The DuPage County Health Department has two openings for full-time Community Health Workers. In this role, you will be responsible for screening clients, completing and filing applications for healthcare coverage and/or other financial support as well as helping clients navigate public benefits and health insurance. We are seeking candidates that are passionate about helping the residents of DuPage County, while providing them with best in class customer service! These are full time positions, Monday through Friday from 8:00 am until 4:30 pm located in Wheaton, at our Central Public Health Center, on County Farm Road. in Wheaton. As a full time county employee you will be eligible for our comprehensive benefit package that includes 12 paid holidays, health insurance and paid time off just to name a few. To see a full list of our benefits, click on the benefits tab. If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team! We at the DuPage County Health Department, value our employees and take great pride in providing the ability for them to have a good work life balance.

EXAMPLE OF DUTIES
Assists clients with access to and navigation of public benefits, health insurance, and other supportive programs.Completes and files basic applications for health care coverage or other financial support for health-supporting program access, such as for Medicaid, local access to care programs, food assistance programs, and hospital financial assistance.Follows individual client application status through to resolution and communicates outcomes.Collects sensitive information from clients and conducts client income assessments during face-to-face visits.Applies agency financial policies to individual client circumstances, including eligibility for reduced fees.Assists clients and direct service staff with understanding the Medicaid program and process for obtaining and maintaining benefits. Provides basic, culturally competent, education on common health insurance topics, including explanation of co-pays, coinsurance, premiums, deductibles, and payment options and minimum payments.Conducts telephone outreach to clients to discuss coverage options and schedules follow-up.Refers clients to community-based resources or other Health Department services as necessary.Demonstrates the ability to work within multiple electronic systems in order to respond to client needs.Performs concurrent documentation as necessary and adheres to established productivity expectations.Maintains confidentiality of privileged information and adheres to patient privacy laws and demonstrates sensitivity and understanding of other ethnic groups and cultures.Participates in emergency response activities as assigned.

MINIMUM QUALIFICATIONS
Completion of some college coursework and three years of customer service within a health care setting which includes experience with health insurance and/or healthcare billing and patient access or patient accounts. Bilingual in English/Spanish required. The ability to become a Certified Application Counselor with the Illinois Department of Insurance is required.

Keywords: DuPage County Health Department, Wheaton , Immediate Hiring need! - Community Health Worker 2 Openings!, Healthcare , Wheaton, Illinois