Immediate Hiring need! - Community Health Worker 2 Openings!
Company: DuPage County Health Department
Location: Wheaton
Posted on: July 31, 2022
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Job Description:
JOB
The DuPage County Health Department has two openings for full-time
Community Health Workers. In this role, you will be responsible for
screening clients, completing and filing applications for
healthcare coverage and/or other financial support as well as
helping clients navigate public benefits and health insurance. We
are seeking candidates that are passionate about helping the
residents of DuPage County, while providing them with best in class
customer service! These are full time positions, Monday through
Friday from 8:00 am until 4:30 pm located in Wheaton, at our
Central Public Health Center, on County Farm Road. in Wheaton. As a
full time county employee you will be eligible for our
comprehensive benefit package that includes 12 paid holidays,
health insurance and paid time off just to name a few. To see a
full list of our benefits, click on the benefits tab. If your
passion is a desire to help others and to make a difference in
people's lives, then apply today and join our team! We at the
DuPage County Health Department, value our employees and take great
pride in providing the ability for them to have a good work life
balance.
EXAMPLE OF DUTIES
Assists clients with access to and navigation of public benefits,
health insurance, and other supportive programs.Completes and files
basic applications for health care coverage or other financial
support for health-supporting program access, such as for Medicaid,
local access to care programs, food assistance programs, and
hospital financial assistance.Follows individual client application
status through to resolution and communicates outcomes.Collects
sensitive information from clients and conducts client income
assessments during face-to-face visits.Applies agency financial
policies to individual client circumstances, including eligibility
for reduced fees.Assists clients and direct service staff with
understanding the Medicaid program and process for obtaining and
maintaining benefits. Provides basic, culturally competent,
education on common health insurance topics, including explanation
of co-pays, coinsurance, premiums, deductibles, and payment options
and minimum payments.Conducts telephone outreach to clients to
discuss coverage options and schedules follow-up.Refers clients to
community-based resources or other Health Department services as
necessary.Demonstrates the ability to work within multiple
electronic systems in order to respond to client needs.Performs
concurrent documentation as necessary and adheres to established
productivity expectations.Maintains confidentiality of privileged
information and adheres to patient privacy laws and demonstrates
sensitivity and understanding of other ethnic groups and
cultures.Participates in emergency response activities as
assigned.
MINIMUM QUALIFICATIONS
Completion of some college coursework and three years of customer
service within a health care setting which includes experience with
health insurance and/or healthcare billing and patient access or
patient accounts. Bilingual in English/Spanish required. The
ability to become a Certified Application Counselor with the
Illinois Department of Insurance is required.
Keywords: DuPage County Health Department, Wheaton , Immediate Hiring need! - Community Health Worker 2 Openings!, Healthcare , Wheaton, Illinois
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here to apply!
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