Field Technician
Company: Andromeda Technology Solutions
Location: Lockport
Posted on: January 19, 2026
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Job Description:
Job Description Job Description Job Description Andromeda is
seeking talented self-starters who are driven to complete tasks
thoroughly. As a vital member of our 10–12-person service
department, you will troubleshoot client issues both remotely and
on-site, as assigned by the Dispatcher. Your role involves
efficiently restoring clients' functionality while upholding
excellent customer service standards. We're looking for a versatile
tech enthusiast who thrives in teamwork and seeks continuous
learning opportunities. About You Experience: Minimum 1 year in an
MSP or corporate IT environment. Skills: Proficient in IT areas
such as PCs, laptops, servers, routers, Microsoft Server Operating
Systems, Microsoft Workstation Operating Systems (Windows 7 to
Windows 11), Microsoft Office, QuickBooks, Adobe software (Tech
Support), hardware, software, and devices for layers 1, 2, and 3.
Experience with Microsoft Azure and Office 365 is a plus. Location:
Must be near Lockport, IL, to work from our office. Your Team
You'll collaborate closely with: 2 Field Techs 4 L1 Techs 4 L2
Techs 1 Escalation Tech 1 Dispatcher/Coordinator Responsibilities
Your contributions will include: Conducting scheduled appointments
at client sites. Working on tickets remotely. Collaborating with
team members on resolving tickets. About Us Company: A 30-year-old
technology service firm with a dedicated team of nearly 40 members.
Mission: Providing outsourced IT services to ensure client
satisfaction. Values: Communication, Action, Ownership, and Grit
guide our work. Compensation, Benefits, and Perks Salary:
$50K-$60K. Benefits: Health, dental, vision insurance, 401K
matching, life and disability coverage, paid holidays, sick days,
vacation, mentorship program, and more. Flex vacation after 1 year.
Requirements : drug screen and some hands-on testing Ready? If
you're prepared to excel as a service technician and tackle
challenges head-on, we invite you to apply. This is a hybrid
working role. Powered by JazzHR NlWSyGNlwu
Keywords: Andromeda Technology Solutions, Wheaton , Field Technician, IT / Software / Systems , Lockport, Illinois
