Operations Leader

Company: Serigraph
Location: West Bend
Posted on: April 1, 2026

Job Description:

At Serigraph, we believe success comes from strong leadership, operational excellence, and a commitment to continuous improvement. We are seeking an Operations Leader who will focus on improving efficiency, advancing lean practices, and eliminating waste while delivering outstanding results in safety, quality, and customer satisfaction. In this role, you will oversee molding operations across multiple shifts, guiding supervisors, leads, and co-workers to achieve business goals while fostering a culture of accountability and growth. You’ll be responsible for ensuring operational compliance, optimizing resources, engaging with cross-functional teams, and leading continuous improvement efforts that strengthen both our people and processes. If you are a proven production leader who thrives on building strong teams, solving problems, and leveraging technology to make operations leaner and more efficient, this is an opportunity to grow your career and help shape the future of manufacturing at Serigraph. Operations Leader Responsibilities: Lead production operations to achieve established safety, quality, productivity, and budget goals. Develop, implement, and oversee compliance with operating strategies to optimize performance. Ensure direct reports understand and drive safety, quality, delivery, and cost objectives while fostering teamwork and engagement. Manage performance of direct reports, including evaluations, training, development, disciplinary actions, and recommendations for promotions, transfers, terminations, and wage adjustments. Plan and monitor workflow to maximize resource utilization and ensure on-time delivery of customer requirements. Maintain compliance with quality systems, environmental practices, and documentation requirements. Identify and drive continuous improvement projects within the scope of responsibility. Minimize non-productive time and actively control and reduce work-in-process (WIP). Maintain strong communication across all organizational levels through co-worker and supervisor meetings. Participate in APQP, support new program launches, and provide technical input for change requests. Lead justification and evaluation of new equipment to support operational needs. Collaborate with other divisions to achieve company-wide objectives. Perform duties of direct reports when necessary, including direct oversight of production areas or shifts. Coordinate Emergency Response Program and ensure preparedness. Support Serigraph's current quality business system and understand the use of SPECS, the Serigraph quality manual. What we are looking for in an Operations Leader: Five to ten years of relevant industry experience. Progressive responsibility in production management. Understanding of departmental procedures and policies. Ability to use ERP system for required documentation. Knowledge of good departmental and company safety/housekeeping/PPE practices. Understand departmental procedures and policies. Preferred Qualifications and Education: Associate or bachelor’s degree in an applicable field. Coursework or training in people management. Previously attended Lean Six Sigma Green or Black belt training Who is Serigraph? Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want. Life at Serigraph The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy: Competitive wages Access to earned wages before the scheduled payday Paid time off, 10 paid holidays, and a vacation buy/sell program Free onsite healthcare and telemedicine including COVID testing Full benefits package including health, dental, vision, disability, and life insurance 401(k) eligibility on day one Free onsite fitness facility and walking trails Cross training, growth, and promotion from within What are you waiting for? Apply to join the Serigraph team today! *Serigraph is an Equal Opportunity Employer*

Keywords: Serigraph, Wheaton , Operations Leader, Manufacturing , West Bend, Illinois