FT Customer Support Specialist (Work From Home)
Company: 98point6
Location: Wheaton
Posted on: June 5, 2021
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Job Description:
[Call Center / Remote] - Anywhere in U.S. / Competitive pay /
Wed-Sun 8:30a-5p PST - As a Customer Support Specialist you'll:
Deliver high-quality frontline customer support to agreed-upon
service levels; Create phenomenal member experiences to ensure
retention by quickly and clearly addressing questions via
chat-phone-and-email; Efficiently review customer contacts and
provide actionable insights that drive process improvements to
enhance customer experience and eliminate friction-causing
roadblocks; Be a subject matter expert on 98point6
products-services-policies-processes-and-workflows (both internally
and externally)...Hiring Fast >>
Keywords: 98point6, Wheaton , FT Customer Support Specialist (Work From Home), Other , Wheaton, Illinois
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